Redgrange Limited T/A Killester Travel is committed to ensuring that all personal data processed by us is done so in accordance with the data protection laws and its principles, along with any associated regulations and/or codes of conduct laid down by the Supervisory Authority and local law. We ensure the safe, secure, ethical, and transparent processing of all personal data and have stringent measures to enable data subjects to exercise their rights. Our Privacy Statement sets out what information we collect, how we collect it, what we do with it and how we protect this information.
COLLECTION OF PERSONAL DATA
Our objective in collecting personal information is to provide you with the best and most useful content to help improve your online experience. To process your booking, we collect details from you collectively with information we learn about you from using our website and other websites that you may access via our website. Details may include passenger names, addresses, passport or Government issued EU National ID card numbers, telephone numbers, e-mail and IP addresses.
We may use your personal information to identify you as a customer, to process your booking, to verify credit or other charge card details (if applicable) and to deliver relevant information to you in connection with your travel.
Your information may also be used for immigration and customs control (see further below), security, crime prevention/detection, administrative and legal purposes. For these purposes, we may transmit your personal information to our own offices, authorised agents, other carriers and service providers, credit and charge card companies, data processing companies working on our behalf and to government agencies. Some of these entities may be located outside the European Economic Area. Your personal information and any records relating to your air travel will also be retained for audit functions.
SHARING INFORMATION ABOUT YOU
We follow strict security procedures in the storage and disclosure of passenger information. Our security procedures require that we request proof of identity before we disclose sensitive information regarding your flight reservation.
We may disclose your information to trusted contracted companies who act as "data processors" on our behalf for the purposes set out in this Privacy Statement We may also pass your information on to government authorities or enforcement bodies for compliance with legal requirements.
For booking purposes, we may disclose your information to trusted third-party ancillary service providers such as hotel, car hire and credit card providers for the purposes described in this Privacy Statement.
Redgrange Limited and its associated companies operate businesses in multiple jurisdictions, some of which are not located in the European Economic Area (EEA). While countries outside the EEA do not always have strong data protection laws, we will ensure that Redgrange Limited and its associated companies, and our services providers process your information in a secure manner and in accordance with this Privacy Statement.
DIRECT MARKETING MATERIAL
From time to time, we may contact you with information regarding travel information and additional products via email. You will have the choice to opt-in or opt-out and we will provide opt-out options on all direct marketing material when you no longer wish to receive our marketing material.
To improve our service to you, we use analytics software provided by a third party that generates an anonymous cookie. Cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. These cookies cannot be used to identify individuals; they are only used for statistical purposes.
Most Web browsers automatically accept cookies, but, if you wish, you can set your browser to prevent it from accepting cookies. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. The cookies we use do not detect any information stored on your computers.
For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org.
LINKS TO THIRD PARTY WEBSITES
Links on this Website and other websites that we operate may lead to third party websites. The content, accuracy and function of such websites is outside of our control and we cannot accept any responsibility for same and nor do we endorse the contents of such third-party websites. In particular, any dealings that you have with such third-party website operators shall be on the terms and conditions (if any) of that website operator, as this privacy statement is limited to our own websites stated above.
You may at any time request a copy of the personal information held about you and request its correction or deletion. To acquire a copy of this information please forward the required documents by mail, or in person, to our Security and Compliance Department (See contact information).
For this purpose, you must provide the following documents:
• A signed request;
• A copy of your passport or national ID, so that we can verify your identity;
• A signed authority from any third party whose data you request on their behalf.
Upon receipt of your request and within one month of receipt, we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients, as well as a copy of such data.
CHANGES TO THIS STATEMENT
If there are updates to the details of this Privacy Notification, we will post those changes and update the revision date at the top of this document, so you will always know what information we collect online, how we use it, and what choices you have.
DATA PROTECTION IN IRELAND
More information on data privacy rights is available directly from the website of the Data Protection Commissioner https://dataprotection.ie
If you have any questions about this Privacy Notification, wish to make a complaint or want to make an information request please contact us via email with the subject line “Security and Compliance“ at email@example.com or write to us at:
Killester Travel Security and Compliance
169 Howth Road, Killester, Dublin 3.